Two barbershops on the same street. One has a line on Saturdays. One has empty chairs. The difference isn’t the haircut — it’s whose story is being told. In this episode, Alan lands the idea at the heart of the podcast: your customer is always the center of the story, and your job is to help them get there. Once you see it, you can’t unsee it.
This week’s Small Action: Rewrite one piece of your marketing with your customer at the center. Homepage headline, bio, or elevator pitch — pick one. Put your customer’s transformation at the center, not your credentials. Use the words your customers gave you in Episodes 1 and 2.
Resources mentioned:
The Raving Fans Scorecard (free — 6 questions, about 2 minutes): https://attractravingfans.com/scorecard/
Join the Attract Raving Fans community: https://attractravingfans.com/become-a-member/